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Pet Care

Booking + lifecycle platform for a veterinary clinic network

Pet-record across clinics + vaccination reminders + post-visit follow-ups; vaccination compliance up to 92%.

5 monthsClient: Veterinary clinic network
The transformation

Before vs After

BeforeWhere they started
WhatsApp · Sphyx
Hello?
Anyone?
...
  • Paper records per clinic.
  • Vaccinations missed.
  • Care instructions verbal, often forgotten.
  • No wellness-pack engine.
AfterWhere Sphyx took them
WhatsApp · Sphyx
Hi! Budget?
₹50-80L NCR
Routing to Priya ✓
Great
She'll call in 5min
🐕
92%
  • Per-pet digital record across clinics.
  • WhatsApp vaccination reminders.
  • Post-visit care auto-sent.
  • Wellness-pack nudges drive recurring revenue.

The challenge

A vet clinic network ran on paper records. Vaccinations were missed; pet history was scattered.

Our approach

  • Per-pet digital record accessible at any clinic.
  • Vaccination calendar with WhatsApp reminders.
  • Post-visit care instructions sent automatically.
  • Annual wellness-pack nudges per pet age.

Outcomes

Vaccination compliance
92%
Repeat-visit rate
+64%
Wellness-pack conversion
38%
Admin time per visit
−55%