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Education & Training

Cohort-based learning platform for a niche edtech

Replaced Zoom-and-Google-Drive duct-tape with a real cohort platform — completion rate up 4×; NPS 64.

5 monthsClient: Niche edtech · finance + dev cohorts
The transformation

Before vs After

BeforeWhere they started
  • Zoom + Drive + WhatsApp duct-tape.
  • Brutal week-2 drop-off.
  • No visibility into who was behind.
  • Mentor queries lost in chat noise.
AfterWhere Sphyx took them
🎓
4×
  • Single cohort dashboard with progress visibility.
  • Auto-nudges catch drop-off early.
  • Peer-pair accountability.
  • Completion rate up 4×.

The challenge

An edtech ran cohorts on Zoom + Google Drive + WhatsApp. Drop-off after week-2 was brutal; no one knew who was behind.

Our approach

  • Cohort dashboard with weekly progress per student.
  • Auto-nudge at 24h / 72h of inactivity.
  • Peer-pair matching for accountability.
  • Live + recorded sessions in one place.

Outcomes

Cohort completion rate
4×
Avg. weekly active days
4.2
Mentor query response time
8 min
NPS score
64