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Real Estate

Occupancy + member-ops platform for a co-working chain

Real-time occupancy + meeting-room booking + member-ops lifted utilisation per square foot by 18%.

6 monthsClient: Co-working chain · multi-city
The transformation

Before vs After

BeforeWhere they started
  • No real-time occupancy view.
  • Meeting-room over/under-booking.
  • Members fought for desks.
  • Member-ops on email + WhatsApp chaos.
AfterWhere Sphyx took them
🪑
+18%
  • Real-time occupancy per centre.
  • Meeting-room booking with conflict resolution.
  • Member portal for tickets + billing.
  • Centre manager mobile app for ops.

The challenge

A co-working chain had no real-time occupancy view across centres. Meeting rooms were over-booked or empty; members fought for desks.

Our approach

  • Per-centre real-time occupancy dashboard.
  • Meeting-room booking with conflict resolution.
  • Member-ops portal: tickets, billing, perks.
  • Centre manager mobile app for daily ops.

Outcomes

Utilisation per sq ft
+18%
Meeting-room conflicts
12/mo → 0
Member-ops ticket resolution
4 hours
Per-centre revenue lift
+14%